At Pixellogic, we strive to deliver high-quality digital solutions and IT services that meet the needs of our clients. Your satisfaction is important to us. Please read our refund policy carefully.
Pixellogic provides services including website development, IT support, digital marketing, and other technology solutions. Due to the nature of our services, all sales are considered final once work has commenced.
We understand that there may be exceptional circumstances. Refunds may be considered only if:
The service was not delivered as outlined in the agreed contract.
There was a clear error on our part that cannot be remedied.
Refunds are not available for:
Services that have already been fully delivered and approved by the client.
Partial work already completed based on the project’s milestones.
Digital products, templates, or custom code once delivered.
To request a refund, please contact our support team at contact@pixellogic-it.com with:
Your full name and company (if applicable)
Invoice number or proof of purchase
Detailed reason for the refund request
Our team will review your request and respond within 7 business days.
In cases where a refund is not possible, we will work with you to provide:
Additional support or revisions to meet your expectations
Credit toward future services
If you have any questions about our refund policy, please reach out to us:
Email: contact@pixellogic-it.com
Website: https://pixellogic-it.com/
